. Tickets are Non-Refundable, Non changeable, Non Transferable.
. Change must be made at least 24 hours in advance. Penalty apply for any change.
. Taxes and airport fee are included on the price, except if traveling with the Brazilian or Mercosur Airpass or any other airpass.
. VISA is required for US citizens (and most other countries) to enter Brazil , Paraguay ).
. You must have a valid Passport to travel to any country.
. Vaccinations are seasonal. Confirm for trip.
. Confirm all your flights at least 72 hrs prior to departure for your trip.
. International Baggage: Two free pieces at the cargo (none should exceed 70 Lbs) and one handbag in the cabin. Call the airline if taking extra baggage.
. Please verify all your documents (passport, visas, tickets, credit card, traveler's check, etc.)
BOOKING YOUR TRIP:
Once requested, it will take approximately 3 business days to confirm all the services. Please make sure that you have provided all the correct information and that all the reservations, vouchers, invoices and air tickets have the correct legal names of our valued guest as it appears on the passports.
a) Payment policy: A 40% deposit is required at the moment of the confirmation, to activate your land only reservations. Air reservations will require a full payment. Balance will be due 45 days before departure.
b) Change Fees: A $20.00 change fee per supplier affected by the change goes into effect at the time of a booking request. No land itinerary changes will be accepted within 45 days before travel. If you need to cancel any part of the itinerary No money will be refunded. (Refer to cancellation policies)
c) Airline tickets are Non-refundable, Non-changeable, Non-transferable.
d) Cancellation Policy: Cancellations will be submitted in writing and are subject to the following penalties, plus any additional supplier penalties dated from our receipt of the request (Additional to standard policies): 60 days prior to departure $100.00 per person ($400 per person for holiday departures) handling charge, plus any mailing costs, credit card charges and special deposits, will be applied. 59-45 days prior to departure 50% of all moneys received will be forfeited, plus any mailing costs, credit card charges and special deposits, will be applied. 44-15 days prior to departure all moneys will be forfeited.
THE PURCHASE OF TRAVEL INSURANCE IS HEAVILY RECOMMENDED:
There will be no refunds for unused portions of the itinerary purchased. CHANGES TO TRAVEL PLANS, as per purchase itinerary by the traveling party are done at their own risk and responsibility, and are not subject to refunds. In addition to above, at all times and regardless of time before travel, any and all fees applied by all air carriers ( international and domestic ), cruise lines, railroads, transferring companies and any special assessments by hotels will be applied.
PRICES DO NOT INCLUDE:
. Meals not specified in this itinerary
. International air tickets
. All Airport taxes
. Personal expenses such as telephone calls, laundry expenses, drinks, etc.
. Insurance against theft, loss, illness or accident
. International air fare, we offer special discount air from any gateway in the United States
Credit Card or Cash/Check as applicable
All quotations are in U.S. Dollars and payments are to be made in U.S. currency. Quoted prices reflect a 3% discount for cash or agency check payment. This discount does not apply to payments made with credit card. Deposit may be requested as necessary to secure requested reservations, regardless of travel time. Full and final payment is due 45 days prior to departure.
Cancellations will not be accepted by telephone, or directly from the customer to WJI dba Sagitar Travel - Cruise Vacation to Galapagos, if there is a primary travel agency involved. All transactions, without exceptions, will need to be arranged through agency of first contact. The following regulations and penalties will be enforced at all times; 60 days prior to departure, all moneys received, less a $75.00 per person handling charge, plus any mailing costs, credit card charges and specialty deposits, will be applied. 45 days prior to departure, 50 % of all moneys received will be forfeited, plus mailing and credit card charges will be applied . 30 days prior to departure, all moneys received will be forfeited.
APPLICABLE NON REFUNDABLE FEES:
( In addition to above cancellation rules )
ALL required deposits and final payments for group arrangements, applicable all year.
ALL required deposits and payments for SPECIALTY arrangements, applicable all year.
ALL required deposits and payments for SPECIAL EVENTS (Carnivals, Esoteric, Independent) - All destinations.
ALL deposits required for bookings for travel during destinations HIGH SEASONS and any SPECIAL HOLIDAY per destination.
ALL airfare deposits and/or fees, applied by all air carriers both international and domestic will be applied.
ALL fees charged for voluntarily missed tours, meals, or other special activities.
Verify for limitations
For international flights, please inquire with air carrier for any baggage restrictions. For foreign domestic carriers, some baggage weight / piece restrictions may apply as per size of aircraft. It is recommended to verify these while in country and prior to departure to the local airport. Information provided by tour operator may be deemed to be a guide, but not the final determining factor.
AIRLINE RESPONSIBILITY CLAUSE:
The passenger ticket shall constitute the sole contract between the airline and the passenger. Air schedules and airfares are subject to change and modification without the need for prior notice and are not the responsibility of the wholesaler.
RESPONSIBILITY and DISCLOSURE:
WJI or it's subsidiaries, its outfitters, tour operators and agents of service and booking, assume no liability for injury, damage, loss, accident, delay, war, insurrection, revolt, or any other civil or military disturbance, Act of God occurring in country of origin, through passage or destination. Further more, it states there will be no assumption of responsibility arising and based on hearsay and undocumented claims of any sort. It assumes no responsibility for personal likes or dislikes by traveler, as all properties are described based on general descriptions as close to actual circumstances and in some cases based on personal observations and these are not to be accepted as guarantees of any sort. The right is reserved to make minor changes to itinerary and the right is reserved to cancel any tour prior to departure. Prices are subject to adjustments without notice in the event of currency fluctuation. WJI dba Sagitar Travel - Cruise Vacation to Galapagos, will use all efforts to ensure that all precautions are taken in order to provide all the required services and a trouble free trip, however, we do not ensure against medical problems, hazards, specially in remote areas, or while in the voluntary participation of any activity involving any sort of risk.
ALL CLAIMS MUST BE IN WRITING. NO CLAIMS WILL BE HONORED 30 DAYS AFTER TERMINATION OF TRAVEL.